Overview

As a trusted distributor of innovative workplace technology, AVD partners with global solutions like YAROOMS to help businesses streamline operations and improve efficiency. One such success story is Verizon Communications Inc., which adopted the YAROOMS platform to overhaul its approach to managing internal meeting spaces during major strategic events.

About Verizon

Verizon Communications Inc. is one of the world’s largest telecommunications companies, headquartered in New York City. Serving countries across the globe and nearly all of the Fortune 500, Verizon generated $134 billion in revenue in 2023. With a relentless focus on connectivity, mobility, and innovation, Verizon’s operations span enterprise, consumer, and network services.

The Challenge: Inefficiencies in Event Room Management

Each year, Verizon participates in seven to nine high-profile, third-party events. At these events, coordination of internal meeting rooms is critical to ensuring sales teams can engage with customers effectively and on time.

Previously, Verizon managed these room bookings using manual tools such as Excel and Google Sheets. This approach lacked real-time visibility and calendar integration, creating a cumbersome, multi-step process that was prone to errors. It also left little room for flexibility, which was problematic in dynamic event settings where space requirements often changed at short notice.

The Solution: YAROOMS Workplace Management Platform

After evaluating several tools, Verizon selected YAROOMS for its ease of use, adaptability, and powerful space management capabilities. The platform allowed Verizon to:

  • Create bookable locations for all event meeting spaces
  • Track availability in real time
  • Make instant adjustments to room allocations
  • Improve overall operational agility at events

With YAROOMS, the sales team could book rooms on the spot, freeing them from administrative bottlenecks and enabling greater focus on customer engagement.

“Room allocations at events often shift unexpectedly, but YAROOMS lets us make updates instantly, sometimes as easily as moving a dot on the map,” said Hector Garcia, Associate Director of Marketing, Customer and Employee Engagement at Verizon.

Key Outcomes

✔ Real-Time Visibility

YAROOMS provided a centralised view of room availability, helping Verizon eliminate delays and reduce scheduling conflicts in high-pressure event environments.

✔ Simplified Management

The intuitive interface allowed Verizon’s team to manage spaces easily, even without technical expertise. Assigning roles, granting access, and modifying bookings became effortless tasks.

✔ Operational Efficiency

Compared to managing spreadsheets manually, YAROOMS drastically reduced the time and effort needed for room scheduling and layout planning—improving speed and coordination across departments.

✔ Improved Reporting

The reporting tools enabled Verizon to link customer meetings to sales opportunities more effectively, enhancing the strategic value of face-to-face interactions at events.

Implementation & Support

The implementation was seamless and required minimal setup. YAROOMS’ support team was available throughout the process, ensuring Verizon’s team understood how to use the system and tailoring support to their needs.

“The YAROOMS team was incredibly supportive… their commitment to resolving issues reinforced our trust in the partnership.”

Conclusion

Verizon’s experience demonstrates the impact a modern workplace platform like YAROOMS can have on event and space management. By moving away from fragmented manual processes, Verizon gained agility, visibility, and control—transforming how it engages with customers at strategic events.

As a distributor of workplace solutions like YAROOMS, AVD is proud to support organisations in adopting smarter, more efficient tools that deliver real business value.